Last Updated: June 2026
This Billing Policy explains how Great Lakes Uniform, a division of Michigan Linen Service & Laundry Co., Inc. processes payments, handles billing information, and manages charges related to your orders.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit Card (Visa, Mastercard, American Express, Discover)
- Debit Card
- PayPal
All payments are processed securely. No additional charges or surcharges apply based on your chosen payment method.
2. Payment Currency
All transactions are processed in US Dollars (USD). If you are placing an order from outside the United States, your bank or card provider may apply a currency conversion rate or foreign transaction fee. Great Lakes Uniform is not responsible for any such fees charged by your financial institution.
3. When You Are Charged
Your payment method will be charged at the time your order is placed and confirmed. Receipt of an order confirmation email does not constitute final acceptance of your order. In the event that your order is cancelled due to pricing errors, stock unavailability, or fraudulent activity, a full refund will be issued to your original payment method.
4. Payment Security
All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted to protect your data. We do not store full credit card or debit card numbers on our servers. Payment processing is handled by trusted third-party payment providers in compliance with applicable security standards.
5. Billing Information Accuracy
You are responsible for ensuring that all billing information provided at checkout is accurate and complete, including your name, billing address, and payment details. Great Lakes Uniform is not liable for failed or delayed transactions caused by inaccurate billing information submitted by the customer.
If a payment fails due to insufficient funds, incorrect card details, or bank restrictions, your order will not be processed until payment is successfully completed.
6. Pricing & Typographical Errors
We make every effort to ensure that all prices displayed on our website are accurate. In the event of a typographical or system pricing error, Great Lakes Uniform reserves the right to cancel orders placed at the incorrect price. If your card has already been charged for such an order, a full refund will be issued to your original payment method promptly.
7. Refunds
Approved refunds are issued to the original payment method used at the time of purchase. Please allow 5–10 business days for the refund to appear on your account, depending on your bank or card provider's processing times. These timelines are outside our control once the refund has been initiated from our end.
For full details on refund eligibility and conditions, please refer to our Return & Refund Policy.
8. Fraud Prevention
Great Lakes Uniform reserves the right to cancel or refuse any order that we reasonably suspect involves fraudulent activity, unauthorized use of a payment method, or any attempt to misuse our billing systems. In such cases, we will notify you and issue a refund if a valid charge was made.
9. Contact Us for Billing Enquiries
Great Lakes Uniform, a division of Michigan Linen Service & Laundry Co., Inc.
Email: sales@greatlakesuniform.com
Phone: +1-855-458-5901
Address: 5901 N. Hix Road, Westland, Michigan 48185, United States
Business Hours: Monday–Friday, 8:00 AM–3:30 PM (EST)
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