Privacy policy
Last Updated: June 2026
Great Lakes Uniform, a division of Michigan Linen Service & Laundry Co., Inc. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy applies only to information collected through our website and not to information collected offline. Please read this policy carefully before using our website or submitting any personal information.
By using our site, you consent to this Privacy Policy.
1. Information We Collect
When you interact with our website or place an order, we may collect the following:
- Personal identification information — your full name, email address, phone number, and billing or shipping address
- Payment information — processed securely through our payment providers; we do not store full card details
- Order information — details of products purchased, order history, and related communications
- Technical information — IP address, browser type, device type, and website usage data collected via cookies and analytics tools
2. How We Use Your Information
We may use the information we collect when you register, purchase products, respond to a survey or marketing communication, or interact with other site features in the following ways:
- To personalize your site experience and deliver the type of content and product offerings most relevant to you
- To better service you in responding to your customer service requests
- To quickly and accurately process your transactions
- To administer contests, promotions, surveys, or other site features
- To send periodic promotional emails if you have opted in to receive them. You may opt out at any time by following the instructions in the How Can You Opt-Out section below
If you have not opted in to receive email newsletters, you will not receive them. Visitors who register or participate in site features such as marketing programs or members-only content will be given a clear choice whether they wish to receive email communications from us.
3. How Do We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored behind secured networks and is only accessible by a limited number of authorized personnel who are required to keep the information strictly confidential.
When you place orders or access your personal information, we use a secure server. All sensitive and credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and encrypted into our databases to be accessed only as described above.
4. Do We Use Cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser — if you allow them — that enable the site's systems to recognize your browser and remember certain information.
We use cookies to:
- Help remember and process the items in your shopping cart
- Understand your preferences based on previous or current site activity so we can provide you with improved services
- Compile aggregate data about site traffic and interaction so we can improve our website and tools in the future
We may also contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies through your browser settings. Please note that turning off cookies may affect the functionality of certain features of our website. You can still place orders over the phone by contacting customer service at +1-855-458-5901.
We use Google Analytics and Google advertising cookies to measure site performance and show relevant ads on Google and partner sites. You can manage ad personalization through Google's Ads Settings, and where required we request your consent before placing non-essential cookies.
5. Do We Disclose Information to Outside Parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice, except as described below.
The term 'outside parties' does not include Great Lakes Uniform or Michigan Linen Service & Laundry Co., Inc. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you — so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is necessary to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves or others.
We may share aggregated, non-identifiable data (such as overall site-traffic statistics) with analytics and advertising partners. We do not sell your personal information
6. How Can You Opt-Out, Remove, or Modify Your Information?
To modify your email subscriptions, please let us know by updating your preferences in the My Account section of our website. Please note that due to email production schedules, you may receive emails already in production at the time of your request.
To delete all of your online account information from our database, sign into the My Account section and remove your shipping addresses, billing addresses, and payment information. Please note that we may retain information about individual sales transactions in order to service those transactions and for record-keeping purposes.
To opt out of marketing communications entirely, you may also contact us directly at Sales@greatlakesuniform.com with the subject line "Unsubscribe." We will process your request within 5 business days.
7. Third-Party Links
In an attempt to provide you with increased value, our website may include links to third-party websites. These linked sites have their own separate and independent privacy policies. We have no responsibility or liability for the content or activities of these linked sites.
We seek to protect the integrity of our website and welcome any feedback about third-party links, including if a specific link does not work. Please contact us at Sales@greatlakesuniform.com.
8. Online Policy Only
This Privacy Policy applies only to information collected through our website and does not apply to information collected offline or through any other channel.
9. Children's Privacy
Our website and products are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, contact us at Sales@greatlakesuniform.com, and we will delete it.
10. Your Consent
By using our website, you consent to this Privacy Policy. If we make material changes to this policy, we will notify you here, by email, or by a notice on our homepage prior to the changes taking effect.
11. Changes to Our Policy
If we decide to change our Privacy Policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.
12. Terms and Conditions
Please also visit our Terms and Conditions page, which governs the use, disclaimers, and limitations of liability relating to your use of our website.
13. Your Privacy Rights
Depending on where you live, you may have rights over your personal information.
California residents (CCPA/CPRA):
The right to know what we collect, to request deletion or correction, and to opt out of the sale or sharing of personal information for cross-context behavioral advertising.
To exercise these rights, contact us at sales@greatlakesuniform.com.
EU/UK residents (GDPR):
The rights to access, correct, delete, restrict, or object to processing, and to data portability.
The data controller is Great Lakes Uniform, a division of Michigan Linen Service & Laundry Co., Inc., 5901 N. Hix Road, Westland, MI 48185. Contact us at sales@greatlakesuniform.com to exercise these rights.
We respond within the timeframes required by applicable law and retain personal information only as long as needed to fulfill orders, meet legal obligations, and keep business records.
12. Contact Us for Privacy Enquiries
Great Lakes Uniform, a division of Michigan Linen Service & Laundry Co., Inc.
Email: sales@greatlakesuniform.com
Phone: +1-855-458-5901
Address: 5901 N. Hix Road, Westland, Michigan 48185, United States
Business Hours: Monday–Friday, 8:00 AM–3:30 PM (EST)